fynn
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These terms govern your use of fynn for Slack. They're written to be readable — but they're still the binding agreement between you and Axelerant.
These Terms of Service ("Terms") are a binding agreement between you and Axelerant Technologies, Inc. ("Axelerant", "we", "us"), the operator of fynn for Slack ("fynn", the "Service"). By installing, accessing, or using fynn — or by authorizing it on your Slack workspace — you agree to these Terms. If you're accepting on behalf of an organization, you represent that you have authority to bind that organization, which is then the "Customer".
How we handle data is described in our Privacy Policy, which forms part of these Terms.
fynn is a Slack-native workplace-culture and operations assistant: check-ins, pairings, watercoolers, channel oversight, celebrations, surveys, meetups, 1:1 meetings, time off, shout-outs, feedback, a support desk, learning + mentoring, growth frameworks, signals, recruiting, documents, and IT app/access/hardware management. Specific pillars are enabled by your workspace administrator and may change as the product evolves. We may add, modify, or retire features over time.
You agree not to, and not to permit anyone to:
As between you and us, your workspace's content and member data ("Customer Data") belongs to you. You grant us a limited licence to process Customer Data solely to provide and support the Service, as described in the Privacy Policy. You are responsible for:
Members can delete their personalization data at any time (DM fynn delete my profile), and admins can uninstall to trigger purge per the Privacy Policy.
fynn runs on Slack and can connect, at your option, to Google (Calendar), Microsoft (Outlook), Zoom, Stripe, and others. Your use of those services is governed by their own terms, and we're not responsible for them. When you connect Google, your use is also subject to Google's terms, and fynn's access to Google user data is limited as described under Google API Services in our Privacy Policy — including adherence to the Google API Services User Data Policy and its Limited Use requirements. You can disconnect any integration at any time.
Some fynn output is generated by large language models. AI output can be wrong, incomplete, or inappropriate to your situation. It is provided "as is", is not professional (legal, financial, medical, or HR) advice, and you are responsible for reviewing it before acting. fynn does not use your workspace's Google user data, or content from human-to-human DMs, to train generalized AI models. Every AI call is logged in your tenant's audit table for your admin's inspection.
Paid plans are billed through Stripe per the pricing presented at sign-up. Fees are exclusive of taxes unless stated. Subscriptions renew for successive terms unless cancelled before renewal; you can cancel anytime, effective at the end of the current term. Pilot or complimentary access may be provided free of charge and withdrawn on notice. Except where required by law, fees are non-refundable.
fynn, its software, design, and brand are owned by Axelerant and protected by IP laws. We grant you a non-exclusive, non-transferable, revocable right to use the Service during your subscription. You keep all rights in your Customer Data. Feedback you send us may be used to improve the Service without obligation to you.
The Service is provided "as is" and "as available", without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We don't warrant that the Service will be uninterrupted, error-free, or that AI output will be accurate.
To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits or data. Our aggregate liability arising out of or relating to the Service is limited to the greater of (a) the fees you paid us for the Service in the 12 months before the claim, or (b) USD 100. Nothing limits liability that cannot be limited by law.
You will defend and indemnify Axelerant against third-party claims arising from your Customer Data, your use of the Service in breach of these Terms, or your violation of law or third-party rights.
These Terms apply while fynn is installed on your workspace or you otherwise use the Service. You may stop at any time by uninstalling fynn. We may suspend or terminate access for breach, legal risk, or non-payment, and may discontinue the Service with reasonable notice. On termination, Customer Data is handled per the retention and deletion rules in the Privacy Policy.
We may update these Terms. We'll post material changes here and notify workspace admins by email at least 30 days before they take effect; continued use after they take effect means you accept them. The effective date above will update accordingly.
These Terms are governed by the laws of the Commonwealth of Massachusetts, United States, without regard to conflict-of-laws rules. The state and federal courts located in Boston, Massachusetts have exclusive jurisdiction, except that either party may seek injunctive relief in any court of competent jurisdiction. If any provision is unenforceable, the rest stays in effect.
Questions about these Terms: fynn@axelerant.com
Privacy: privacy@axelerant.com
Axelerant Technologies, Inc.
68 Harrison Ave, Ste 605, PMB 64041, Boston, MA 02111-1929, United States.